Product orders are not currently open. The information below describes provisional plans, not final purchase terms. Final shipping and return terms will be available before orders are accepted.
Last updated: October 5, 2026. Applies to matthewurbanski.com, operated by Matthew Urbanski, Colorado, United States.
Orders are not open yet
This website currently provides information, photography, contact forms, and email subscriptions. It is not accepting product orders at launch. Joining the book waitlist is not an order, reservation, payment, or obligation to buy.
Planned shipping
When product sales open, the current plan is to ship within the United States only. Shipping destinations and any exclusions will be specified before orders are accepted.
The planned processing time is 2–3 business days for in-stock items after payment is confirmed. This is preparation time, not a delivery guarantee. Made-to-order prints, preorders, and other items may have different schedules, which must be stated on the product page before purchase.
Shipping charges will be based on the rates available for the order and shown before payment. Carrier delivery estimates are separate from processing time. Future book release dates are estimates unless expressly confirmed in an order agreement.
Returns and cancellations — not finalized
A seven-day return window is under consideration, but it is not yet a final policy. Before orders open, the policy will explain when the window starts, eligible condition, return authorization, who pays return shipping, refunds, and any differences for books, standard prints, and custom or made-to-order prints.
Do not send a return without contacting us for instructions. No return address or final cancellation policy has been established on this page. Any mandatory consumer rights remain unaffected.
Damaged, defective, or incorrect goods
The planned approach is to arrange a replacement for goods that arrive damaged, defective, or incorrect, subject to the final sales policy and applicable consumer rights. Contact us with the order details and, where practical, photographs of the item and packaging. We will provide instructions about any return.
The final policy must specify return shipping arrangements and what happens if a replacement is unavailable. Do not ship damaged goods back before receiving instructions.
Questions
For shipping or return questions, email [email protected]. The policy will be finalized before purchases are available.
Related pages
Shipping & returns · Privacy policy · Privacy choices · Terms & conditions · Contact